Refund Policy
Last Updated: September 2024
01Returns Policy
Due to the nature of our high-purity products and strict hygiene standards, we cannot accept returns on opened items once they have left our facility.
02Cancellations
Orders may be cancelled prior to dispatch. Please contact us immediately if you need to modify or cancel your order.
03Damaged Items
If your order arrives damaged, please provide photographic evidence within 24 hours of delivery and we will arrange for a prompt replacement.
Quality Verified
If you have specific questions regarding our legal frameworks, please reach out to our customer support team.